Welcome to our product. pour over coffee ratio (including services provided by the website and other products, hereinafter referred to as "products and services") is developed and operated by loki (hereinafter referred to as "we"). Ensuring the security of user data and privacy protection is our top priority. This privacy policy outlines the data we collect and how it is processed when you access and use our products and services.

Please read and confirm that you fully understand all the rules and key points of this privacy policy before continuing to use our products. Once you choose to use them, it is deemed that you agree to all the contents of this privacy policy and consent to our collection and use of your relevant information. If you have any questions about this policy during your reading, please contact our customer service for consultation through [email protected] or the feedback method in the product. If you do not agree with the relevant agreements or any of the terms, you should stop using our products and services.

This privacy policy helps you understand the following:

Personal information refers to various information that can identify a specific natural person or reflect the activities of a specific natural person, recorded electronically or otherwise. Since our products and services do not require such information, we are pleased to inform you that we do not collect any personal information about you.

As a general rule, we only retain your personal information for the time necessary to achieve the purpose of information collection. We will retain your personal information for the strictly necessary time to manage the relationship with you (for example, when you open an account or obtain services from our products). To comply with legal obligations or to prove a right or contract that meets applicable statute of limitations requirements, we may need to retain your archived personal information after the above period expires and cannot delete it at your request. When your personal information is no longer necessary for our legal obligations or statutory purposes or archives, we ensure that it is completely deleted or anonymized.

We use industry-standard security measures to protect the personal information you provide and encrypt key data to prevent unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure data confidentiality; we will use trusted protection mechanisms to prevent data from malicious attacks.

When necessary for managing our daily business activities, to pursue legitimate interests and better serve customers, we will use your personal information in a compliant and appropriate manner. Considering business and various aspects comprehensively, we will share this data with third-party partners, which will also comply with their privacy policies and will not be disposed of arbitrarily.

We may share your personal information externally in accordance with legal regulations or mandatory requirements from government authorities. Under the premise of complying with laws and regulations, when we receive requests for disclosure of the above information, we will require corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that for requests for information, we should maintain transparency as much as possible within the legal limits.

In the following situations, sharing, transferring, and publicly disclosing your personal information does not require prior authorization and consent from you:

To ensure the normal operation of the products, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, product names, and some numbers and characters. With the help of cookies, we can store your preferences or product data and determine whether registered users are logged in, improving service and product quality and optimizing user experience.

We use various cookies for different purposes, including: strictly necessary cookies, performance cookies, marketing cookies, and functional cookies. Some cookies may be provided by external third parties to provide additional functions to our products. We will not use cookies for any purposes other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer or phone, and most web browsers have features to block or disable cookies, which you can configure in your browser. Blocking or disabling cookie functions may affect your use or prevent you from fully using our products and services.